Privacy Policy

1. Information We Collect

When you visit our website, place an order, or contact our support team, we may collect the following types of personal information:

• Name, email address, phone number, and mailing address
• Billing and shipping information
• Vehicle identification number (VIN) provided for order fulfillment
• Payment details (processed securely — we do not store full card numbers)
• IP address, browser type, and website usage data collected automatically
• Communication records including emails, phone calls, and chat interactions

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and deliver products to your address
• To communicate with you regarding your order, shipping, and delivery status
• To verify vehicle compatibility using the VIN you provide
• To process warranty claims and provide after-sale support
• To respond to your inquiries, questions, and customer service requests
• To send transactional emails regarding your purchases (receipts, tracking, updates)
• To improve our website, products, and customer service based on usage patterns
• To comply with legal obligations and protect against fraudulent activity

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• With shipping carriers and logistics partners to fulfill your delivery
• With payment processors to complete your transaction securely
• With suppliers and inventory partners to source the correct part for your order
• With service providers who assist in operating our website and business operations
• When required by law, court order, or government authority
• To protect the rights, property, or safety of our company, customers, or others

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

• Essential cookies necessary for the website to function properly
• Analytical cookies to understand how visitors use our site (e.g., Google Analytics)
• Preference cookies to remember your settings and choices
• Marketing cookies to deliver relevant advertisements (if applicable)

You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

5. Data Security

We implement industry-standard security measures to protect your personal information including:

• SSL/TLS encryption for all data transmitted through our website
• Secure payment processing via PCI-compliant payment gateways
• Restricted access to personal data — only authorized staff may access your information
• Regular security assessments and updates to our systems

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and warranty obligations. Order records are typically retained for a minimum of 7 years for tax and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request correction of inaccurate or incomplete information
• Right to deletion — request deletion of your personal data (subject to legal obligations)
• Right to opt-out — opt out of marketing communications at any time
• Right to data portability — receive your data in a portable format

To exercise any of these rights, contact us at info@fusionusedengines.us or call 1-800-555-9876.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: