Shipping & Delivery Policy

1. Free Nationwide Shipping

We are proud to offer Complimentary Freight Shipping on all engines and transmissions across the United States.

• Residential & Commercial: We deliver to both business addresses and private residences
• Commercial Address shipping is Free of Cost
• Residential Shipping is also Free, but customers have to pay $100 for the forklift charges additional

2. Delivery Timeline

Our logistics team works quickly to get your vehicle back on the road.

• Order Processing: 3–5 business days (verification and palletization)
• Transit Time: 3–5 business days, which also depends on freight companies
• Total Estimated Delivery: 8–15 business days from the date of purchase

3. Freight Handling & Logistics

Because engines and transmissions are heavy-duty items, they require specialized handling. We partner with industry-leading freight carriers, including FedEx Freight, R&L Carriers, and AAA Cooper, to ensure professional transit.

• Liftgate Service: Included at a $100 additional charge for residential deliveries or locations without a loading dock
• Delivery Appointments: For residential orders, the carrier will contact you 24–48 hours in advance to schedule a delivery window
• Packaging: Every unit is professionally secured to a heavy-duty pallet, shrink-wrapped, and protected against the elements and transit vibration

4. Geographic Coverage

Fusion Used Engines & Transmission Inc currently ships to all 50 U.S. States. At this time, we do not offer international shipping or delivery to U.S. territories.

5. Receiving Your Shipment

To ensure a smooth delivery and protect your purchase, please follow these requirements:

• Availability: An adult must be present during the scheduled delivery window to sign for the freight
• Immediate Inspection: Before the driver leaves, inspect the external packaging and the unit for any signs of transit damage
• Documentation: If any damage is visible, it must be clearly noted on the carrier's Bill of Lading before signing
• Reporting: Contact Fusion Used Engines & Transmission Inc Support within 24–48 hours if any damage is discovered

6. Tracking & Support

Once your order has been dispatched from our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's portal.

Shipping Damage Claims: In the rare event of transit damage, please take high-resolution photos of the packaging and the unit immediately. All claims must be submitted within 48 hours of delivery to ensure a swift resolution or replacement.

7. Customer Support

If you have any questions, concerns, or requests regarding this Shipping & Delivery Policy, please contact us: