Frequently asked questions

The engine assembly you receive includes the main internal parts: block, head, pistons, camshaft, and crankshaft, as well as other internal components. Bolt-on accessories (alternator, A/C compressor, etc.) may be included but will not be covered under warranty. You should reinstall your existing accessories onto the replacement engine.

Orders are processed within 3–5 business days for verification and palletization. After dispatch, delivery typically arrives within 7–10 business days depending on your location. While we make every effort to ensure timely delivery, occasional unforeseen circumstances may cause slight delays. We'll keep you updated throughout the process.

Yes! We offer free shipping to both residential and commercial addresses nationwide. Commercial address shipping is completely free.

We use a VIN-matching system to ensure you receive the exact engine or transmission designed for your specific vehicle's year, make, and model. When you contact us, simply provide your VIN and our specialists will confirm compatibility before completing your order.

Every qualifying 2020s model engine and transmission comes with a free 180-Day Parts Warranty. 90s models include a 90-Day warranty. We also offer Silver (1-Year) and Gold (3-Year) extended protection plans. Our Gold plan offers the ultimate level of security and is our best-value option.

Our engine warranty covers essential internal components including the engine block, cylinder head, pistons, crankshaft, camshaft, and valvetrain. Transmission warranties cover internal components such as the torque converter, oil pump, drums, planetaries, shafts, and bearings. Bolt-on accessories, seals, gaskets, sensors, and labor costs are not covered.

The warranty is voided by: improper installation, removing or disassembling the part prior to our inspection, failure to perform required pre-installation maintenance, overheating (shut off the engine immediately if it overheats), racing or towing beyond vehicle specifications, or unauthorized modifications to the part.

Contact our warranty department immediately by phone at +1 (361) 470-5276 or by email at info@fusionusedengines.us. Do not remove or disassemble the engine or transmission prior to our inspection. Provide your order number, VIN, and a detailed description of the issue. Our team will guide you through the replacement or repair process.

Yes, we offer a 7-day return window from the date of delivery. Parts must be unused, uninstalled, unmodified, and returned in original packaging with all labels and accessories. All returns must be pre-approved by our team. Parts that have been installed or disassembled are not eligible for return.

At this time, we only deliver within the continental United States. We do not offer international shipping. If you have questions about delivery to a specific US location, please contact our support team.

Our team verifies fitment using your VIN before completing any order. OEM auto parts are interchangeable with multiple years, makes, and models as determined by OEM standards. We guarantee the part we sell will fit your vehicle.

If the merchandise you receive is defective, incorrect, or damaged during shipping, please notify us within 7 days of delivery. Do not install the part until the issue is resolved. Call us at +1 (361) 470-5276 or email info@fusionusedengines.us with photos and your order details. We will arrange a replacement or full refund at no additional cost.